Refund Policy
Last updated 4 August 2026
How refunds work for Barkme (the “Service”), operated by Well Digit. Please read this policy carefully.
01
Overview
- Payments for Barkme are processed by Paddle.com, our Merchant of Record. As the Merchant of Record, Paddle is the seller of record for all purchases and handles payment processing and refunds.
- Additional information about Paddle's refund process, refund eligibility, and applicable consumer rights is available in the Paddle Refund Policy.
02
Requesting a Refund
- If you have questions about your purchase or whether you may be eligible for a refund, we encourage you to contact us through our Contact Form so that we can review your request and assist you. Please use the same email address that was used to complete your purchase and include a brief description of your request.
- You may also contact Paddle directly using the https://paddle.net to withdraw, cancel and/or request a refund.
03
Refund Processing
- Refunds are processed by Paddle, our Merchant of Record, in accordance with Paddle's Refund Policy and applicable law.
04
Subscription Cancellation
- You can cancel a Subscription at any time with effect from the end of your current billing period. Your cancellation will take effect at the end of your current billing period, and you will not be charged again after that.
- Cancelling your Subscription does not automatically entitle you to a pro-rata refund of any subscription fees already paid.
05
Consumer Rights
- Nothing in this Refund Policy limits or excludes any mandatory rights or remedies available to consumers under applicable law.